Ace The Himalaya
Reviews, Ratings, & Trips
I booked this trek for February and was little skeptical on how cold the conditions will be in mountains. But my all questions were answered by the ACE manager Sujan. Our trip began a day late due to bad weather in Lukla, but Maddy, our guide, rearranged all the trip so that we can come back on time for our return flight. While on trek, he gave us important tips on where to seat on plane for best pictures on flight to Lukla, what and what not to eat during trek, he would tell us if we are going too fast to prevent sickness and tell us history about places along the way. His knowledge on names and heights of mountain was very good! On the day of base camp trek, one of the team members experienced altitude sickness, his oxygen states went below 20. Maddy immediately arranged oxygen tanks, communicated with insurance and got team member evacuated via helicopter the very next morning to kathmandu. He was very calm, collected and professional during this mishap. Despite starting a day late, we finished a day early. He rearranged the flight immediately for a day early which gave us 2 days to explore Kathmandu. Even in Kathmandu he arranged a cab for us to go and explore the popular spots in the city. I would highly recommend Maddy. I wanted to thank the porters Sher and Deepak, who worked very hard to carry our bags to and back from EBC. They were also with us and guided us on our way back when Maddy was helping one of our team members. I would highly recommend Maddy and ACE the himalaya for your upcoming EBC trip
Once-a-lifetime Everst Base Camp
Super organized tour with all the details and constant support! Of course not for beginners, but you always feel safe and well organized! Our Sherpas Pikas & Bikash have been incredibly supportive and were always on hand and in good spirits!
Super chill guys
Guide (Suniel) and porters (Pradape/Bikass) were super nice and supportive. Guide was informative. Porters were always nice. Would definitely use these guys again.
Great guide! Great porters! Great time!
I booked this trek for February and was little skeptical on how cold the conditions will be in mountains. But my all questions were answered by the ACE manager Sujan. Our trip began a day late due to bad weather in Lukla, but Maddy, our guide, rearranged all the trip so that we can come back on time for our return flight. While on trek, he gave us important tips on where to seat on plane for best pictures on flight to Lukla, what and what not to eat during trek, he would tell us if we are going too fast to prevent sickness and tell us history about places along the way. His knowledge on names and heights of mountain was very good! On the day of base camp trek, one of the team members experienced altitude sickness, his oxygen states went below 20. Maddy immediately arranged oxygen tanks, communicated with insurance and got team member evacuated via helicopter the very next morning to kathmandu. He was very calm, collected and professional during this mishap. Despite starting a day late, we finished a day early. He rearranged the flight immediately for a day early which gave us 2 days to explore Kathmandu. Even in Kathmandu he arranged a cab for us to go and explore the popular spots in the city. I would highly recommend Maddy. I wanted to thank the porters Sher and Deepak, who worked very hard to carry our bags to and back from EBC. They were also with us and guided us on our way back when Maddy was helping one of our team members. I would highly recommend Maddy and ACE the himalaya for your upcoming EBC trip.
Best trekking experience
This was my first time on an organized trekking trip, and I must say I was not disappointed. The guide on the trip was top notch, very knowledgeable, and professional, not to mention a genuinely nice person, very easy to interact with and always happy to answer questions. The rest of the staff from the office to the porters are always willing to go the extra mile to make sure you have a memorable experience. I would 10/10 recommend to family, friends, or complete strangers
Trips offered by Ace The Himalaya
Ace The Himalaya has 2 trips. Ranging from $2,600 to $8,550.
Ama Dablam$8,550
🧗 Difficulty: Very hard
🏔️ Height: 6,812m
Island peak$2,600
🧗 Difficulty: Not very hard - Fairly hard
🏔️ Height: 6,189m
Ace The Himalaya Reviews & Ratings
How well reviewed is Ace The Himalaya?
Ace The Himalaya has a 99% rating from 3069 reviewers on independent review sites.
| Rating | Score | Reviews | |
|---|---|---|---|
| Guided Peaks | 5 / 5 | 3069 | |
| TripAdvisor | 5 / 5 | 2699 | |
| 5 / 5 | 225 | ||
| TrustPilot | 5 / 5 | 145 |
All reviews of Ace The Himalaya
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Summary of Ace The Himalaya reviews
Based on an analysis of 3034 reviews for Ace The Himalaya, several key themes emerge from the feedback provided by customers.
Positive feedback frequently highlights the company's exceptional organization and professionalism. Many reviewers commend the knowledgeable and experienced guides who play a crucial role in ensuring a safe and enjoyable trekking experience. The staff's ability to handle logistics efficiently, from airport pickups to accommodations, is often praised. Customers also appreciate the personal touch offered by guides, who provide insightful cultural and historical information throughout the journey. The stunning landscapes and well-planned itineraries contribute significantly to the overall positive experience.
In terms of negative feedback, a few recurring themes are noted. Some reviewers mention issues with communication, particularly in response times to inquiries and updates on itinerary changes. There are occasional complaints about the quality of equipment provided, such as tents or sleeping bags, which did not meet some customers' expectations. A small number of customers also felt that certain treks were too challenging for the advertised skill level, suggesting a need for clearer communication about the physical demands of specific routes.
In relation to mountaineering, Ace The Himalaya's expertise in high-altitude trekking is a standout aspect. Many reviews highlight the company's competence in handling the unique challenges of mountaineering, including acclimatization processes and emergency protocols. This expertise provides trekkers with a sense of security and confidence, which is crucial in high-risk activities.
The overall sentiment toward Ace The Himalaya is largely positive, with the majority of customers expressing satisfaction with their trekking experiences. The company's strong reputation in the mountaineering community is reinforced by numerous testimonials praising their commitment to safety, customer service, and delivering memorable adventures in the Himalayas.
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