The Mountain Company
Reviews, Ratings, & Trips
The gold standard of Bhutan Snowman Trek
The Bhutan Snowman trek is a sublime high altitude trek with spectacular mountains, beautiful mossy forests and wild rivers. Some parts are very wild and remote, other parts invite interesting interactions with local people. But all the way, you are supported by The Mountain Company's exceptional crew with excellent logistics, seriously amazing food and leaders with the depth of experience that goes with running over a decade of Snowman treks. The Mountain Company's longer itinerary is crafted to get to the most spectacular wild and remote parts of northern Bhutan and to optimise acclimatisation. This is really important and sets them apart with their quality of Snowman trek in all regards. It was a brilliant trek, full of adventure and laughter.
The Annapurna circuit, an amazing trek with The Mountain Company
After having done the camping trek to K2 base camp 2 years ago we wanted to do another trek in Nepal that would be very different to the K2 trek. This certainly ticked that box! The variety of scenery due to trekking at higher and lower elevations in 2 different valleys with different ecosystems and cultures really made this trek special and very interesting. The mountain views change from day to day with views of the big ones Manaslu, Annapurnas and Dhaulagiri and many others. What surprised us was how much we enjoyed walking through lots of the small mountain villages and how interesting it was seeing the different village cultures and ways of life up close. In certain areas there were strong Tibetan influence and others more traditional Nepalese Hindu culture. The trek itinerary and route avoids most of the roads that are getting higher into the mountain valleys, this is the most popular trekking destination in Nepal but it didn’t feel overcrowded out on the trails. There was plenty of time to acclimatise to the altitude with having 3 nights in Manang which also gives flexibility if needed. Some of the highlight days were the Manang acclimatisation day walks to the Ice Lake and Gangapurna glacier. Other highlights were the Muktinath to Lupra day and the walk to the Dhaulagiri icefall was also a stunner. Lots of trekkers finish after going over the Thorong La pass just doing the half circuit. If you have the time I would definitely recommend doing the whole circuit for the variety of scenery and culture. The wildlife was also fun, yaks and naks higher up and monkeys in the forests lower down. The tea houses we stayed in were all a good standard as was the food on offer, local dishes, dal bhat being the best choice obviously! Apart from the very highest tea house all had electrical sockets for gadget charging in the rooms and similarly a lot had a en suite toilet sometimes with a shower/sink. Our guides and porters were excellent. The guides spoke good English and were very knowledgeable. Our second trek with The Mountain Company! We would definitely use them again and would confidently recommend them to others. TMC has great local expertise and experience of trekking in the countries it operates in. The pre booking and departure information from Roland is detailed and super helpful. Very likely you will have a departure briefing and finish briefing with Roland in Kathmandu. All the people we had contact with from Roland to the Kathmandu office team, guides, porters and drivers were very friendly and professional. The local team in Kathmandu are able to respond quickly and deal with any queries or issues should they arise whilst out on the trek. It is very reassuring having that experience on hand and available via WhatsApp or phone if needed. friendly capable people.
The Mountain Company
The organiser, group leader & sherpas & porters worked as a team to deliver an excellent mountain experience for a group of 11 people of all abilities in Nepal over 16 days
Superb trip with an excellent travel company
Absolutely wonderful trek to Kanchenjunga’s North & South base camps in remote north eastern Nepal. Extremely well organised with excellent communication from Roland Hunter the MD. Lovely local guides, stunning scenery & perfect timing with the weather. Highly recommend The Mountain Company.
Superb trek to Kanchenjunga's north and south base camps in Nepal
A fantastic three-week trek around the base of the world's third highest mountain (Kanchenjunga) in Nepal, slickly organised and managed by The Mountain Company with all of our objectives achieved. Food was excellent and locally sourced, accommodation was mainly in lodges on the trail, although we had an option to camp if we didn't fancy the lodge, which happened on a couple of occasions (the guide and porter team put the tents up in those cases, all we had to do was sleep there!). This is adventure travel in a remote area of the Nepal Himalaya, but our comfort, safety and enjoyment were paramount and we could not have been in better hands!
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The Mountain Company Reviews & Ratings
How well reviewed is The Mountain Company?
The Mountain Company has a 99% rating from 101 reviewers on independent review sites.
| Rating | Score | Reviews | |
|---|---|---|---|
| Guided Peaks | 5 / 5 | 101 | |
| 5 / 5 | 26 | ||
| TrustPilot | 5 / 5 | 75 |
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Summary of The Mountain Company reviews
Sentiment Analysis:
Out of the 97 reviews analyzed, 92 reviews expressed a positive sentiment, while 5 reviews were negative. This results in a sentiment ratio of 95% positive to 5% negative.
Common Themes in Positive Feedback:
Positive feedback frequently highlighted the following themes:
- Excellent Organization: Reviewers consistently praised the meticulous planning and seamless logistics throughout their trekking experiences.
- Responsive Communication: The owner, Roland Hunter, was often noted for his promptness in addressing queries and providing detailed pre-trip information.
- Professional Guides and Staff: Many reviews commended the professionalism, skill, and attentiveness of both Western guides and local Nepali support staff.
- Safety and Health Monitoring: Trekkers appreciated the emphasis on safety, especially regarding altitude sickness management and daily health checks.
- Positive Environmental and Ethical Practices: Reviewers acknowledged the company's commitment to responsible trekking and support for local communities.
Common Themes in Negative Feedback:
Though the negative reviews were limited, they mentioned:
- Minor Inconveniences: Some trekkers noted minor issues, such as cleanliness of toilet facilities in tea houses, which may be expected in remote areas.
- Medical Protocols: A few reviewers mentioned disorganized medical protocols, which they felt detracted from their overall experience.
These negatives should be viewed in context, as they represent a small fraction of the overwhelmingly positive feedback.
Specific Aspects of Service that Stand Out:
Key aspects of service that were frequently highlighted include:
- Personalized Attention: The personal involvement of Roland in pre-trip planning and on-site organization was consistently appreciated.
- Emergency Preparedness: The company's readiness to handle emergencies, such as evacuation procedures, received commendation.
- Acclimatization Planning: Reviewers emphasized the thoughtful approach to acclimatization, with additional rest days built into itineraries.
Overall Sentiment:
The overall sentiment towards The Mountain Company is overwhelmingly positive, particularly in the context of mountaineering. Trekkers expressed a strong sense of satisfaction with their experiences, citing not only the beautiful scenery and adventure but also the high level of care and support provided by the company. The consistent feedback on safety, communication, and ethical practices further underscores the company's reputation as a leading operator in the trekking industry.
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